Why do you only offer teletherapy?

Teletherapy has become such a valuable tool throughout the entire mental health field. It has given people the ability to receive therapy from the comfort of their homes or space they feel most safe. It also opens the door for people to participate in therapy who otherwise may not have been able to due to childcare, time constraints, geography, or transportation obstacles. Due to this, I have found that people are able to engage in the therapeutic process more successfully and consistently when using teletherapy services.

Can I bring my infant or toddler to my appointment?

As a provider who emphasizes work with mothers in a country where affordable childcare is becoming increasingly difficult to find, this is a very valid question. I strongly recommend finding a way for you to attend your sessions without your child. This is simply because YOU are important and carving space for uninterrupted focus on your well-being is imperative for your health and the overall health of your family. However, I know this is not always achievable. If you suspect your infant or toddler may have to be present for you to attend your session, please discuss with me prior to our appointment.

Do you accept Insurance?

I am currently credentialed with Blue Cross and Blue Shield of Kansas City (Blue KC) and Aetna. I am also in the process of getting credentialed by some additional insurance panels; so, reach out to check if accepting your insurance will soon be an option.

Before our initial appointment, verify that your insurance plan will cover my services to avoid having to pay out of pocket.

For self-pay clients, I can provide a Superbill for out-of-network reimbursements.

What is a Superbill?

A Superbill is an itemized receipt that you submit to your insurance for reimbursement. It typically contains relevant information about Hannah Rogg Therapy LLC, as well as relevant information about yourself and therapy treatment (dates of services, diagnosis, etc).

*Note: Please call your insurance company and inquire about out-of-network benefits in advance, as not all insurance companies offer this nor is reimbursement guaranteed

**Note: Superbills do have to contain a diagnosis, so if you wish to keep that information private, submitting a Superbill will not be in your best interest

How long are therapy appointments?

A standard length is 50 minutes. If you would like to discuss the possibility of additional time up to an hour and a half, reach out to me via email. Extended time needs to be verified prior to session start time. For all extended sessions, the full fee will be prorated for time of service, regardless of your insurance status.

What forms of payment do you accept?

I accept credit, debit, and HSA funds. I do require a card or payment type to be held on file prior to beginning services. They will be automatically charged for service fees, co-pays, or applicable cancelation/no-show fees.

What is your cancelation policy?

Life happens, and sometimes appointments must be missed. If you need to cancel or reschedule your appointment, you will need to notify me as soon as possible. A 24-hour notice is required to avoid being charged a cancelation fee of $75. If you do not notify me by the time your appointment is scheduled to begin, it will be counted as a no-show and you will be charged the full standard rate of the service – regardless of your insurance status.

Benefits of Self-Pay vs. Insurance

Benefits of Insurance

• Your co-pay may be cheaper than the full session fee, helping make therapy (hopefully) more affordable and more sustainable.

Benefits of Self Pay

• No diagnosis is required for self-pay clients.  

• While a diagnosis for some can be helpful and validating, for others it may not be applicable and/or beneficial.

• No limits placed on treatment.

• Your goals and treatment will be determined by you and myself as a self-pay client. When going through insurance, my choices and treatment options may be limited as insurance determines for us what is considered “medically necessary.” Such limitations may include number and length of sessions, what diagnoses they will cover, and treatment types. These limitations do not always align with your treatment recommendations and/or personal goals.

• You will have complete privacy.  

• When using insurance, your information (diagnosis, nature of issues seeking therapy, goals, how long the issue has persisted) is all shared with your insurance, anyone involved in processing and handling the claims, and potential future employers.

• You can receive the specialized treatment you are seeking.

• Your ideal therapist may not be paneled with your insurance, however you may consider it more beneficial for your mental health and personal goals to receive short-term treatment and pay out-of-pocket, than to use insurance and receive long-term treatment with a provider that is not trained in your desired specialty